Omotenashi volunteerism for offering hospitality to people from other countries

Learn about the volunteerism which offers hospitality to many visitors from other countries to Tokyo as the opportunity of the Games.

Tokyo Tourism Volunteers Core member
of the City Volunteer
in 2020
For more information, visit the official website of the Tokyo Tourism Volunteers (only in Japanese).

Who recruits and manages the volunteers?
Tourism Division, Bureau of Industrial and Labor Affairs, Tokyo Metropolitan Government (TMG)
What do the volunteers do?
Introduce the charm of Tokyo to foreign tourists through multilingual tour guide services.
  • Visitor tour of the halls and observatories in the TMG building
  • 10 free guided tours round the highlights of Tokyo
  • Attendant to international congress or event attendees
  • Street tourist guidance at areas of Tokyo frequented by overseas visitors
Who is eligible?
  • Age 18 or over
  • Middle-level language skills
  • Available once every (or every other) month
etc.
How many volunteers?
About 2,500 registrants
as of Apr. 1, 2017
-> To be expanded to 3,000 in 2018

Omotenashi language volunteers Let's enhance your foreign-language skills
to get ready for 2020!
For more information, visit the official website of the Omotenashi language volunteers training course (only in Japanese).

Who recruits and manages the volunteers?
Citizens' Affairs Division, Bureau of Citizens and Cultural Affairs, Tokyo Metropolitan Government (TMG)
What do the volunteers do?
Willing to offer support to non-Japanese speakers in need of help in daily situations.
Those who have completed the following lessons will be registered as Omotenashi language volunteers.
  • One Omotenashi lesson (3.5 hours)
  • Four English lessons (2 hours each)
Who is eligible?
  • Age 15 or over(beyond junior high school)
  • Living/working/learning in Tokyo
  • Available for lessons
etc.
How many volunteers?
About 13,000 registrants
as of the end of Mar. 2017
-> To be expanded to 50,000 in 2019