Website Accessibility Policy

The Tokyo 2020 Olympic and Paralympic Games (hereafter referred to as "Tokyo 2020 Games") advocates "Unity in Diversity" as one of its core concepts. Accordingly, this website aims to provide information to everyone regardless of race, skin color, gender, sexual orientation, language, religion, political belief or physical or intellectual impairment. We are making the utmost efforts to enhance the accessibility of this website in accordance with the "2016 Japan Industrial Standards (JIS) X 8341-3 Guidelines for older persons and persons with disabilities — Information and communications equipment, software and services — Part 3: Web content."

Scope of compliance

"Tokyo Metropolitan Volunteerism Navigation Website — For Volunteers Looking to the Tokyo 2020 Games —" (this website):

Targeted conformance level

We aim to conform to the AA level of the 2016 version of the JIS X 8341-3.

* Towards achieving the AA level of the 2016 version of the JIS X 8341-3
The JIS criteria consist of three separate levels: A, AA and AAA. The AA level indicates that all criteria of A and AA levels have been met. These specifications can be found in the following document:

Info-communication Access Council and the Web Accessibility Infrastructure Committee.
"JIS X 8341-3:2016 Compliance Level Indication Guidelines for Web Content"
(only in Japanese)

Non-conforming items

Please note that the information provided on this website is displayed in PDF and video format to enhance visibility, convenience and prevention of tampering or defacing of the site.

Due to large volumes of information and technical issues, we are currently unable to ensure that all PDF and video files conform to our Accessibility policy. However, to enable persons with an impairment or persons who experience problems due to the computer-mediated environment to access information, we will strive to incorporate as much information as possible in the main body of the website.

Additional success criteria

2.1.3 Keyboard (No Exception): All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes.
2.3.2 Three Flashes: Web pages do not contain anything that flashes three times or more in any one second period.

Test results

We conduct accessibility testing on all pages under on a regular basis. Please refer to the following chart for the test results: "The test result based on JIS X 8341-3:2016 (Web Page Format)"

Implementation Date Link to Test Results
March 2016 Test results based on JIS X 8341-3:2010 (web page format)
March 2017 Test results based on JIS X 8341-3:2016 (web page format)
March 2018 Test results based on JIS X 8341-3:2016 (web page format)
March 2019 Test results based on JIS X 8341-3:2016 (web page format)